
Management
Under the able management of the Acme Group, Acme Holiday Tours Pvt Ltd has grown many a fold over the years.Starting as a modest company a few years ago,today Acme Holiday Tours can be rated among the best in the elite travel agencies in Nepal.
Staff Training
Acme Holiday Tours prides itself in constantly sending it’s employees to Singapore for training on product knowledge,sales technique and customer service.To-date,all it's employees have undergone at least basic training pertaining to the travel business.Equipped with the necessary product knowledge and service standards,the employees are able to handle all its valued customers with a high degree of professionalism and competency.
Skills & Professionalism
Acme Holiday Tours is managed by a team of skilled and professional employes who have a total of more than 12 years of experience in the travel industry. Employees are able to handle ticketing ,reservations,Inbound and Outbound tours packages.Latest activities in the competative travel industry are disseminated to employees to keep them abreast on the developments.This creates awareness amongst the employees of the need to constantly provide high quality and personalised service to the customers.
Business Operations
Acme Holiday Tours has set-up comprising of a section each handling Ticketing & Reservations matters,inbound & Outbound Tours packages and IT matters.
Service Motto
Mindful of the constant demands by the customers,Acme Holiday Tours' employees deliver top notch service to every customers that they come into contact with.Good service is second nature to all it's employees,and every contact with a customer is always a positive one which leaves a lasting impact.Employees will always go the extra mile to close a service deal with the customers, even at the expense of working hours and doing out of the ordinary.Based on frequent customers' positive feedbacks, we can proudly boast that Acme Holiday Tours has acheived it's service objective thus far. |